Version 4.1. This supplement gives pilot-specific information alongside the Prezva Privacy Policy at https://prezva.app/privacy. For pilot events it replaces that policy's "AI Features" section with the AI section below.
Effective date: November 12, 2026
This section gives information specific to Prezva's founding pilot events. It applies alongside the rest of this Privacy Policy. Where this section and the rest of the policy differ for a pilot event, this section applies.
Prezva is operated by 4S Logistics LLC, a Georgia limited liability company, 3894 Loblolly Drive, Clarkston, GA 30021. The event organizer named on each event page decides how information collected for that event is used, including registration, tickets, attendance, check-in, certificates, and event communications. Prezva processes that information on the organizer's behalf to provide and secure the event services. Prezva separately handles account administration, its own billing, customer support, security, fraud prevention, and legal compliance.
Depending on the event features used, Prezva processes names, contact details, registration and order records, check-in and attendance information, event communications, consent choices, technical information, and information attendees submit. Ticket payments are handled by the organizer's connected payment provider. Prezva does not store complete payment-card numbers and may receive limited transaction records.
We use service providers to host and store information, deliver email and text messages, run event features, keep backups, and provide support. Information is available to the organizer and its authorized team. Sharing with sponsors or exhibitors through Prezva requires the attendee's agreement. Registering for an event does not, by itself, authorize marketing messages.
For pilot events, organizer tracking pixels are not used.
Pilot events use these AI features: drafting an organizer announcement from a description the organizer writes; an event assistant that answers attendees' questions from the event's approved information; and summaries, for the organizer, of attendees' written feedback, survey answers, and event questions. The AI provider is Anthropic, PBC. Prezva sends only the content and context the selected feature needs. When an attendee asks the event assistant a question, the question and the relevant event information are sent to Anthropic; the identifier-removal step described next applies to feedback summaries, not to assistant questions.
Before written feedback, survey answers, or event questions are sent for a summary, Prezva applies automated steps designed to remove certain direct identifiers, including known attendee names, email addresses, phone numbers, and links. Because attendees write free text, the submitted text may still contain names or other personal information. Prezva instructs the AI service not to identify or quote attendees and presents summaries as themes rather than attributed statements. The organizer can turn feedback summaries off; when they are off, attendee feedback is not sent to an AI provider for that feature.
Do not put passwords, payment-card or bank details, confidential business information, or sensitive personal information (such as health, disability, or dietary information) in feedback, survey, question, or assistant fields. Accessibility, dietary, medical, or similar needs should be given only through the separate registration question the organizer provides, which is not sent to an AI provider.
Under Anthropic's commercial terms, Anthropic may not train its models on this content. Standard API inputs and outputs are normally deleted within 30 days. Inputs and outputs flagged for a possible Usage Policy violation may be retained for up to two years, and related trust-and-safety classification scores may be retained for up to seven years. Information may be retained longer where required by law or necessary to enforce the Usage Policy. Anthropic stores this data in the United States and may process requests in the United States, Europe, Asia, or Australia.
Ordinary event information stays available while the organizer keeps its Prezva account. After the organizer closes the account, it has 30 days to export the information. Prezva then deletes ordinary event information within a further 30 days, except where the law requires it to be kept or it is reasonably needed for security or a dispute.
Certificates and continuing-education records, together with attendance and check-in records supporting a certificate or continuing-education credit, are kept separately, for the period the organizer selects (seven years by default, or one to 30 years), so certificates can be verified and reissued, subject to applicable law and deletion rights. Other attendance and check-in records follow the ordinary deletion rule above. Deleted information may remain in encrypted backups stored in the United States for up to about 14 months before it ages out.
Pilot events are open only to people 18 and older. Prezva accounts are not available to children under 13.
Attendees may ask to access, correct, or delete their information by contacting the event organizer or privacy@prezva.app. Prezva may refer requests about organizer-controlled information to the organizer and will help with the response. Deleting a Prezva account does not necessarily delete records the organizer must keep for legitimate or legally required purposes. Applicable privacy rights remain available.