Version 0.2
Effective date: November 12, 2026
These terms govern an attendee's use of Prezva attendee services for the founding pilot event identified during registration or in the event portal. The organizer's ticket terms, refund policy, and event rules also apply to the attendee's relationship with the organizer.
Prezva is operated by 4S Logistics LLC, a Georgia limited liability company. Prezva provides event-management software, including registration, tickets, check-in, schedules, attendee tools, communications, surveys, and related functions.
The event organizer, not Prezva, operates the event and is responsible for its program, venue, admission decisions, ticket prices, ticket terms, refunds, speakers, sponsors, content, safety, and communications. As between the organizer and attendee, the organizer is the seller of a ticket or other event item. A payment provider processes payment; Prezva does not hold attendee ticket proceeds.
An attendee accepts these terms by affirmatively selecting the acceptance control presented before creating a Prezva account or using the pilot attendee services. Merely viewing a page does not constitute acceptance. The acceptance control appears next to links to these terms, the Prezva Privacy Policy (https://prezva.app/privacy) and the pilot privacy information. Prezva keeps a record of the accepted version, the time of acceptance, and the account or registration it relates to.
Acceptance of these terms applies only to optional Prezva attendee services, such as the attendee app. It does not change the organizer's ticket contract. Declining these terms does not cancel or impair a ticket the attendee has already bought: the attendee can still retrieve the ticket and QR code and be admitted to the event. Any condition of purchase must be shown before payment.
If an attendee does not accept these terms, the attendee must not use Prezva account or attendee-app functions. The organizer remains responsible for providing any ticket, refund, or event access the attendee is otherwise entitled to receive.
This founding pilot event and its Prezva attendee services are for people aged 18 or older. By accepting these terms, the attendee confirms that the attendee is at least 18. The organizer may require reasonable age confirmation and may deny access when the requirement is not met.
The attendee must provide accurate information and keep account credentials, ticket links, QR codes, and device access reasonably secure. The attendee may not create an account for another person without authority or transfer a personalized credential contrary to the organizer's rules.
The organizer sets the event description, availability, ticket price, ticket terms, cancellation policy, and refund policy. Requests concerning admission, event cancellation, ticket transfers, and attendee refunds should be directed to the organizer. Prezva may provide software and records to support the organizer's response but does not independently promise a ticket refund.
If the organizer reviews registrations (for example, for capacity, identity, or payment), the registration page will say so before payment, and the confirmation will say the registration is provisional. The organizer will tell the attendee its decision before the event. If a provisional registration is not accepted, the organizer refunds the full amount paid. The attendee must not duplicate, alter, sell, or misuse a ticket, QR code, certificate, or access credential.
Depending on the event, Prezva may provide schedules, bookmarks, questions, polls, surveys, networking, messaging, meetings, photographs, sponsor information, certificates, video, and other event functions. Features may change, be limited, or become unavailable because of organizer settings, security needs, provider outages, device limitations, or event changes.
The attendee is responsible for the device, internet access, and third-party services the attendee uses. Prezva may suspend a feature or account to address misuse, security risk, legal requirements, or harm to the event or another person.
The attendee must not use Prezva to break the law; impersonate another person; harass, threaten, discriminate against, or exploit others; distribute malware or spam; interfere with the service; bypass access controls; scrape or harvest data without permission; infringe rights; or publish unlawful, deceptive, or harmful content.
The attendee keeps ownership of content the attendee submits. The attendee grants Prezva and the organizer a limited, non-exclusive license to host, process, display, and transmit that content only as needed to operate, moderate, support, secure, and document the event services. The attendee must have the rights needed to submit the content.
Prezva or the organizer may remove content or restrict access when reasonably necessary to enforce these terms, follow the organizer's rules, protect people or systems, or comply with law.
The pilot may use the AI features described in the Prezva Privacy Policy, including an event assistant and organizer summaries of written attendee feedback, survey answers, and event questions. AI output may be incomplete or wrong and should not be treated as professional advice or an authoritative event decision.
These features are powered by Anthropic, PBC. Before feedback is sent to Anthropic, Prezva applies automated steps designed to remove certain direct identifiers. Free text can still contain names or other personal information. The attendee must not put passwords, payment-card or bank details, confidential business information, or sensitive personal information (such as health, disability, or dietary information) in a feedback box, survey response, question, or AI prompt. Accessibility, dietary, medical, or similar needs should be given only through the separate registration question the organizer provides for that purpose, which is not sent to an AI provider.
Prezva instructs the AI service not to identify or quote attendees and presents feedback summaries as themes. The organizer controls whether feedback summaries are enabled. The Privacy Policy explains the information sent, retention, processing locations, and available choices.
When using an AI feature, the attendee must also follow Anthropic's Usage Policy, version effective November 12, 2026 (https://www.anthropic.com/legal/aup), which forms part of these terms for AI features. Prezva keeps a dated copy of that version and will provide it on request. Check any facts in AI output before relying on them.
Prezva and the organizer may send transactional communications needed for registration, tickets, schedule changes, security, support, check-in, certificates, and event operation. Registering for an event does not, by itself, authorize unrelated marketing.
Text messages about the event are sent by Prezva, identified as Prezva and the event name, only after the attendee opts in through the stated consent control or an accepted keyword. Consent is not a condition of purchase or registration. Message frequency varies and message and data rates may apply. The attendee can reply STOP or UNSUBSCRIBE, or use any other reasonable method such as replying in words or emailing support@prezva.app, to opt out, and HELP for assistance.
Prezva handles information under the Prezva Privacy Policy (https://prezva.app/privacy) and the dated pilot privacy information shown during registration. The organizer has separate responsibilities for event information. Requests concerning event records may be directed to the organizer or privacy@prezva.app.
Deleting a Prezva account does not necessarily delete attendance, check-in, certificate, transaction, consent, security, or dispute records that the organizer or Prezva must retain for the stated purpose. Applicable privacy rights remain available.
Prezva and its licensors retain rights in the Prezva software, design, branding, and documentation. Organizers, speakers, sponsors, and other contributors retain rights in their content. These terms do not grant the attendee a right to copy, record, redistribute, reverse engineer, sell, or commercially exploit the service or event content except as the rights holder or applicable law permits.
To the extent permitted by law, Prezva attendee services are provided as available and without warranties not expressly stated in these terms. Prezva does not control the event, venue, organizer, speakers, sponsors, attendee conduct, or third-party services and does not guarantee that event information or AI output is complete or accurate.
Nothing in these terms excludes a warranty, remedy, or right that applicable law does not permit Prezva to exclude.
To the extent permitted by law, Prezva is not liable for indirect, special, incidental, or consequential loss, or lost profits, revenue, goodwill, or data, arising from the attendee services. Prezva's aggregate liability to an attendee arising from the pilot attendee services is limited to $500.
Neither the exclusion of indirect and similar losses nor the $500 limit applies to fraud, gross negligence, wilful misconduct, or liability and rights that applicable law does not permit Prezva to limit. It does not limit the organizer's separate obligations to the attendee.
These terms apply while the attendee uses the pilot attendee services. Prezva may suspend or end access for breach, security risk, legal requirement, organizer instruction within the organizer's authority, or termination of the event services. Provisions concerning privacy, content licenses already exercised, intellectual property, disclaimers, liability, disputes, and records continue to the extent needed to operate them.
Before filing a lawsuit against Prezva, the attendee should email support@prezva.app with Dispute in the subject line and allow 30 days for a good-faith attempt to resolve the matter. This step does not prevent seeking urgent injunctive relief, filing in small-claims court, filing a complaint with a regulator, or acting to preserve a claim before a limitation period expires. Georgia law governs these terms without regard to conflict-of-law rules, except that a consumer keeps any protection or forum right that applicable law does not permit these terms to waive.
Subject to non-waivable rights and eligible small-claims proceedings, disputes with 4S Logistics LLC must be brought in the state courts located in DeKalb County, Georgia, or the United States District Court for the Northern District of Georgia, Atlanta Division.
Prezva may update these terms for future use. The version accepted for the pilot remains the governing version for that acceptance unless the attendee affirmatively accepts a replacement or applicable law permits another method. Questions may be sent to legal@prezva.app or support@prezva.app.